This is a great take. I understand that people often times don't know how to respond, but saying this almost always makes things way more uncomfortable than they need to be. What I try to do when I don't know how to react, instead of desperately trying to relate I just listen and ask what I could do for them. This in particular depends on the relationship you have with that person. But sometimes you just can't read the situation or know what would be the best thing to do or say. For me personally, it helped much more when people just asked me what they could do. When I share something that is hard for me I don't want the person I'm speaking to to be under some kind of pressure that just makes things uncomfortable for the both of us. Thanks for this article :)

UX Designer based in Germany. I write about Mental Health, UX, Psychology and Self.

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